Can only log in via tapatalk

Discussion in 'The Help Desk' started by Proskuneo, Feb 4, 2014.

  1. Proskuneo

    Proskuneo Member

    Hi
    I originally logged in via tapatalk, which means that I can't log in via forum. I haven't created a password as tapatalk just log in.
    But going to the forum, I can't use the 'Forgot my password'
    It doesn't show the captcha no matter what I do.
    Any one found a solution so I can log in via forum?
     
  2. mattyb240

    mattyb240 Active Member

    I too need a solution! I'm in the same situation, I've tried three different computers with three different browsers and the captcha won't show.
     
  3. Neolithium

    Neolithium I am Canadian, eh

    I just logged out and hit "Forgot my password" with Chrome and Firefox, neither show the Captcha box for me either; odd. I have no add-ons that would block the appearance of it.
     
  4. mattyb240

    mattyb240 Active Member

    Interestingly Tapatalk allows me to do a forgot password for here. I quickly received the reset email but when the link opens it states an error has occurred.
     
  5. mattyb240

    mattyb240 Active Member

    Ah now I've received an email with a temporary password. All resolved now woohoo.
     
  6. Proskuneo

    Proskuneo Member

    I solved it through tapatalk. I could request a new password there :)
     
  7. Neolithium

    Neolithium I am Canadian, eh

    Still isn't ideal that members can't request a password recovery through the website. Hmmm.
     
  8. Proskuneo

    Proskuneo Member

    No I agree. I hope Sparky will take a look at it :)
     
  9. sparky5693

    sparky5693 Administrator Staff Member

    Administrator
    Thanks guys, I'm aware and working on the issue.
     
    macaronus likes this.
  10. sparky5693

    sparky5693 Administrator Staff Member

    Administrator
    Password reset should be working now.
     

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