So in late December I ordered the DSCOSMETIC Kensurfs Xmas handle Brush through Aliexpress. It shipped promptly on 30 December, and made it's way to the U.S. On 7 January the tracking says "Arrived (and Departed) Shipping Partner Facility, USPS Awaiting Item." Then on 8 January it says "Held by customs, Import clearance failure." The USPS tracking had indicated it was passing through the International Bridge of LAX. So I waited about a week and called up customs. The two people I talked to told me there was no way for them to look it up and to just wait. Now it's about a month since it shipped and still no sign of movement on the tracking. Is this normal? Should I just wait? Is there somewhere else I should try to contact?