If I really want to pamper myself, this is the place I go. If I never make it to London, England, or Sheffield, I'll still feel like I got a flavor of the place from this site. I have ordered from them on several occasions. Each time I have, I got an immediate email response thanking me for my order. Their website is a dream. They allow one to change the prices listings from USD to Euro to pounds with a click. The variety of products they offer is impressive, and they are the official supplier of Edwin Jagger. Everything has arrived well-packaged and in good time. The only lower mark I give them is on price, and they really are pretty reasonable, except for the lousy exchange rate (sort of beyond their control) and the range of their products (not cheap). The shipping can be a bit of a bite, too. Still, there are deals to be found, as well as periodic sales and specials. I love this place!