What would you do if you received a brush like this?

Hello Gents,

Just a question for you. What would you do if you ordered a brush and it came in looking like the one I have pictured below?

Would you use it and not care or would you return it even if you had to pay return shipping?

I received this Razorock Monster and it came with this cowlick that personally drives me nuts. The only options the seller gave me is to return it at my own cost if it hasn't been used or to use it and see if the knot shapes up correctly. If I choose the second and it doesn't shape up, then I have to keep the brush.

What are your thoughts?

 

It'll probably be fine. I wouldn't mess with it. I'd use it.

 

Monsters are not always pretty. Just use it. If it really bothers you, you can re-knot it.

 

Just depends on how much it bothered me I guess. Maybe selling it might be the best option?

 

Synthetic, right? Both of mine are similar. I use 'em. Doesn't bother me.

 

That would bug me. I'd send it back if I could.

 

I suppose once it's filled with lather you won't be able to tell.

 

I'd use it. It won't have any ill effects on the performance.

 

It will not effect the performance of the brush. From my experience synthetic knots do not shape up with use. I have a couple of knots what were more oval than round and even after numerous uses they are still the same. If it really bothers you send it back.

 

Synthetics can do that sometimes. I would just use it, RR makes great brushes and It may move the fibers around with use and fix it.

 

My OCD would demand that I return it. But that's me...

 

My interest as a daily shaver is performance and not perfect aesthetics. I would use the heck out of it. I have the same brush but with a smaller knot and even if it came scratched up I'd still use it, I mean it was all of $8.99.

 

I wouldnt Care much about it if its not noticable when lathering. If I cant feel it then i wouldnt Care. But the vendor really Should have taken Care of you better

 

I would PIF it...

 

I would be pissed. I would never buy from the seller again. I feel when the seller sends an inferior product, they should send you a postage paid option on their dime and refund in full or replace. I had a seller tell me once - send it back and we will refund the purchase price. In this case they sent the wrong item so it was 100% their fault. I never bought from them again. I gave the item away and moved on

 

Lather it, like you stole it.

 

Guys that brush is 10 bucks even if it was half bald and beat to hell it's not cost effective for the vendor to replace it and pay shipping on top of that.

 

Me, I'd return it and leave feedback accordingly. They sent you less than what you thought you were getting, they owe you a fix....and on their dime.

The better the handled me, the less sever the feedback. If I were in your shoes, I'd be relatively happy aside from having to return it at my own expense. They made the error, they should have the customer service in order to absorb the anomaly, unless it isn't an anomaly and then they earn the severity of the feedback.

If it doesn't bother you, drive it like a rental car. You know what beats 4 wheel drive? A rental car.

 

Then they should send him a pristine replacement if they make that decision, IMO.

If you take it upon yourself to be a retailer, then also take it upon yourself to deliver 100% either quality or satisfaction.