I believe case is closed. Haslinger refuses to see a problem with the soap. I don't wanna spend more time with them on this matter. The vendor is very very disappointed with Haslinger. So am I. Anyhow, be careful out there ;-) stay alert from bad pucks, it might be a Haslinger
Thanks for the update, at least the problem is solved on your end. I've always thought Hasslinger was over priced for what you got anyhow. But, kudos for pursuing the matter.