Mongoose razor offerings

Discussion in 'General Shaving Talk' started by Darkbulb, Apr 3, 2015.

  1. Boojum1

    Boojum1 Valet Parking Available Here

    Thank you gentlemen.
     
  2. clint64

    clint64 Blind Squirrel

    Yes, the Ti is only 62g, the light weight helped with the Super Blades.
     
  3. Darkbulb

    Darkbulb Cookie Hoarder

    @clint64 / @Boojum1 / anyone else with a goose.

    Right away today as I unbox the Mongoose I notice some rather deep grooves/imperfections in the top cap (see photo below).
    They are so prominent that I can feel them with my finger if I run it over the area.
    Not too happy and emailed them asking about it.

    Is this common with the Goose head?

    [​IMG]
     
    Douglas Carey and hrfdez like this.
  4. hrfdez

    hrfdez Active Member

    Embrace the milling, I love mill marks on stainless.

    I used to make putters and players used to love those deep mill marks from the CNC machine.

    I also used a Bridgeport when making handmade putters. Maybe I should start making handmade razors, I still have all my machines :)
     
  5. Boojum1

    Boojum1 Valet Parking Available Here

    Sorry DB, no marks or grooves on the Mongoose that I received. It doesn't look like their quality control is very good. I'd be real unhappy and definitely contact them. Send them the pictures too. I'd be :angry032: to say the least. No problem with my handle either.
     
    Last edited: Jun 17, 2015
    wristwatchb and Darkbulb like this.
  6. Darkbulb

    Darkbulb Cookie Hoarder

    I then started to nitpick and went through every part of the razor;

    a) The marks/grooved on the topcap as shown above,
    b) The baseplate has a 'fingerprint-looking' mark permanently etched into the satin finish:
    [​IMG]

    c) The handle has a deep groove around the top ring on the handle you can feel with your nail:
    [​IMG]
     
  7. Darkbulb

    Darkbulb Cookie Hoarder

    If I didn't already own a few stainless steel razors including the Tradere, Wolfman, Pils, etc I might not have cared but in comparison this is the only NEW stainless steel razor I've ever bought with marks like these. At this point the only thing I'll embrace is a replacement razor.
     
    hrfdez likes this.
  8. hrfdez

    hrfdez Active Member

    I understand buddy. The handle does look pretty bad. And at the end of the day, for the money, you should get what you want. I'm with you, that was my industrialist side talking :)
     
    Darkbulb likes this.
  9. hrfdez

    hrfdez Active Member

    Guys/Owners, what kind of handles can be use with this head, eg., ATT, Weber, etc?
     
  10. Darkbulb

    Darkbulb Cookie Hoarder

    Well, just heard back from Mongoose so it seems I'll be able to get a replacement;

    From Mongoose:
    "Argh! That should not have happened. We'll have you send the razor back (we'll reimburse your first class return postage) and send you out a replacement razor and handle. The marks on the bottom plate are not a finger print, but are actually machine marks. Since they are on the inside, we do not remove them. But the other marks are not supposed to be there. Shoot it back and we'll make it right.
    Sorry for the inconvenience, but we'll make sure you're satisfied."


    As others have commented on how good their customer service is I feel better now and hopefully in a week or two I'll have a 'better goose'.
     
  11. clint64

    clint64 Blind Squirrel

    That's good news, I was pretty sure that was going to be the answer. Nothing lost but a few days.
     
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  12. Darkbulb

    Darkbulb Cookie Hoarder

    I think I can spot a grey hair.
     
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  13. clint64

    clint64 Blind Squirrel

    Mine has been going grey since my mid 30s and I am running out of non grey hair. ;)
     
  14. Darkbulb

    Darkbulb Cookie Hoarder

    Time to start headshaving :D
     
    clint64 likes this.
  15. clint64

    clint64 Blind Squirrel

    Not likely. Grey is becoming a favorite color of mine. :D Much easier that way.
     
    Darkbulb likes this.
  16. Boojum1

    Boojum1 Valet Parking Available Here

    That would be Geezer Gray, also a fav of mine. :happy088:
     
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  17. Darkbulb

    Darkbulb Cookie Hoarder

    Razor is already en route back to Florida. Fingers crossed the replacement will look a bit better.
     
  18. Boojum1

    Boojum1 Valet Parking Available Here

    Good to hear you are due a replacement. It's only fair.
     
    Darkbulb likes this.
  19. Boojum1

    Boojum1 Valet Parking Available Here

    Mongoose + Hempel SS = 162.2 grams

    Goose3.jpg
     
  20. Darkbulb

    Darkbulb Cookie Hoarder

    Was very impressed today when I checked my email and saw that not only had Mongoose already refunded me for the cost of returning the razor to them but they had already sent out my replacement!

    I am optimistic in that I will get a goose this week that lives up to all the praise I've heard from people - their customer service has certainly been excellent so far.
     
    178-bplatoon, wristwatchb and clint64 like this.

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