Hey everyone, My in-laws purchased me this lovely little Semogue brush off of amazon and gave it to me last Christmas. I had been oh so happily using it, getting it nice and broken in during this process, and then it just flopped apart on me. I dried it upside down, flicked the tips on a towel when finished shaving, always rinsed it out, never soaked it in super hot water. Should this brush have failed in a little over six months? Does anyone know if Semogue offers any kind of warranty. I emailed the amazon vendor but never heard back from them. Is there an easy way to resurrect this little guy? It looks like there is still a ton of epoxy on the knot and handle so I didn't know if it could go back together or not. Never done a brush restore so my knowledge is very limitted. I'd appreciate any help that could be offered, I've got a back up brush but this little guy was my go-to.
I don't know anything about the company, but would suggest trying to contact them directly. (I imagine they have a website.) Or you could sand the epoxy off the knot & apply fresh epoxy to glue the knot back in.
I had one that died that I got from vintage scent. I contacted him and he got me in contact with the semogue factory directly. It took a bit of waiting, but they sent me a new brush. It may be worth a try...if all else fails. I also tried to fix it...but nothing would work. I contacted the site after that.
I looked for Semogue's website but it is an old one that doesn't have contact info or look like it has been updated in several years. So it sounds like maybe going through vintage scent for contact information and then if that fails attempt my first re-knot.
Try contacting VintageScent.com. they sell the Semogue line. eMail address is shop@vintagescent.com. Bullgooseshaving.net also carries Semogue and may be able to answer your questions.
What a shame. I hope it can be fixed. I sympathized with the list of a favored brush--mine is off in England hopefully to be repaired.
If you can find some one to honor the warranty go that route unless it has sentimental value. If you want to repair it, clean up the inside of the metal collar good, rough it up a bit with sand paper, clean again with a solvent and reglue with J.B. Weld or a good 2 part epoxy. Let it cure for 24 hrs.
Bruno and I have been emailing and he gave me the address to send the brush back to and he said he'd contact them and give a heads up. I may go that route first to see how it goes. Now I just have to sort out shipping to Portugal and make sure that doesn't cost more than the brush did!
Good for Bruno! BTW, your brush looks like a Semogue 1470. I have the 1460; same thing with a painted handle. You could get a new one from Vintage Scent for around $15, I imagine. http://vintagescent.com/index.php?main_page=product_info&cPath=5&products_id=71 Jeff
Bruno is a very respected gentleman when it comes to dealing with his beloved business. And I have done a lot in the past with him! I understand your troubles since shipping cost can outnumber the cost of a nice Semogue..... But it will work out nice for you, I'm sure Keep us posted, my good friend
Because the brush was one of the cheapest Semogue brushes offered, the shipping to Portugal looks like it will be far more expensive than the price of the brush. I think my best choice at this point is to either attempt a repair myself or get a new one sometime in the future. Both options look to be cheaper than shipping to Portugal.
I spoke to soon! After the third inquiry the original vendor replied to me and it looks like I'll be able to get a replacement. This is great news. The only down side is I have to break in another brush, but this is a far better resolution than it looked like I'd be able to receive. Thanks again everyone for the help and encouragement!
