The Shave Den Shop, still open?

Discussion in 'General Shaving Talk' started by DaveTheWave81, Oct 3, 2015.

  1. DaveTheWave81

    DaveTheWave81 Member

    Are they still open for business? I placed an order two weeks ago and it's still "processing". I've tried contacting them to get a status and have gotten no replies.

    Has anyone placed and received an order within the last two weeks?
    SHAVEWIZARD420 and RaZorBurn123 like this.
  2. swarden43

    swarden43 "It's your shave. Enjoy it your way."©

    The sight say it can take 10 business days for your order to ship. Dependingon what day of the week you ordered, it can soan over three weeks.
    Shaver X and Douglas Carey like this.
  3. DaveTheWave81

    DaveTheWave81 Member

    Okay thanks. We're already past the ten business day mark. It's not too much of a problem since I used Paypal. I'll wait another week and if no reply or shipment I'll just get my money back.
  4. Omelmad

    Omelmad My printer email address is..........

    I talked to JoAnna a few days ago she said she was swamped

    Be patient, it will be worth it =)
    crackstar likes this.
  5. DaveTheWave81

    DaveTheWave81 Member

    Two weeks is patient but thanks for the update.
  6. clint64

    clint64 Blind Squirrel

    Just send her an email and ask where you are in the line. Keep in mind many of her items are made to order, not sitting on a shelf ready to ship.
    RaZorBurn123 likes this.
  7. Herm2502

    Herm2502 off to elf practice

    Their products are worth the wait!
    Douglas Carey likes this.
  8. DaveTheWave81

    DaveTheWave81 Member

    Did that yesterday. Just wanted to see if the order might have fell through the cracks but no reply. Sent a message on here earlier today but I realize not everyone sits by a computer all day.
    clint64 likes this.
  9. clint64

    clint64 Blind Squirrel

    I am sure she will get back with you.
  10. 2grubswrestle1

    2grubswrestle1 Active Member

    Depending on what you ordered it can take a little while......I just recieved a shaving cream sampler I ordered about 3 weeks ago
  11. DDuckyMark

    DDuckyMark Ducky Duck and the Hiding Bunch

    Just the one woman handmaking everything. Give it time its worth it.
    RaZorBurn123 likes this.
  12. dscaver

    dscaver Well-Known Member

    I received my order last Wed and it took about 15 days. If the status of your order is Processing, then it has not gotten lost. The quality coming out of the TSD shop is good enough to wait for.

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  13. RaZorBurn123

    RaZorBurn123 waiting hardily...............

    All the above.
  14. Joef

    Joef Well-Known Member

    Got some on the way myself. I hear great no hurry, I have supplies to hold me over. Excited to get them though.
    RaZorBurn123 likes this.
  15. DaveTheWave81

    DaveTheWave81 Member

    Got a reply today. Order will ship tomorrow.
  16. Omelmad

    Omelmad My printer email address is..........

    You see? We just need to be patient =)
  17. Joef

    Joef Well-Known Member

    Great to hear! I'm looking forward to getting my order soon as well. I hear it's well worth the wait. I even added a few more samples to my order.
  18. Douglas Carey

    Douglas Carey Wildman

  19. tuxxdk

    tuxxdk International Penguin of Mystery

    It's very bad for business to be in over ones head by ones own success. If she's so swamped it would be great to mention it on the site so customers know what to expect.

    "Dear Customer. We're very busy at the moment, so unfortunately we're experiencing up to 2 weeks of processing time with orders. We apologize and hope for your understanding, yours sincerely, TheShaveDen Shop".

    That's all it takes. Looking at the shop now I'd expect my order within few days, should I order. Having to wait so many days as talked about here, even without any response at all (because she's so busy obviously) would make me impatiently as well. It gives it a bad rep.

    Just my cents :)
    Last edited: Oct 4, 2015
    barbersurgeon, Darkbulb and Omelmad like this.
  20. DaveTheWave81

    DaveTheWave81 Member

    Or shop elsewhere ;)

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